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FAQ

Delivery

Where is my order?

How long will my order take to ship?

How much is shipping?

Where does Uila Jewelry ship to?

Lost package?

I'm missing an item from my order.

I’ve received the wrong item.

International Orders

Payment

Acceptable Payment Methods

Returns and Exchanges

What is Uila Jewelry's Return Policy?

Exchange Policy

Can I change or cancel my order?

What if I received a faulty item?